Privacy Policy
Last updated: November 2, 2025
Introduction
RiderCare ("we," "our," or "us") is operated by a small two-person team. This Privacy Policy explains how we collect, use, and protect your personal information when you use our motorcycle maintenance tracking service.
By using RiderCare, you agree to the collection and use of information in accordance with this policy.
Information We Collect
Account Information
When you create an account, we collect your email address, name, and password (stored securely using industry-standard encryption).
Motorcycle Data
You voluntarily provide information about your motorcycles, including make, model, year, mileage, maintenance records, and service history. This data is stored in a secure database. While your data is primarily accessible only to you through your account, we may access it when necessary to provide support, troubleshoot issues, or maintain the service.
Usage Data
We collect basic usage information such as device type, browser, and IP address to improve our service and prevent abuse.
Payment Information
Payment processing is handled by Stripe. We do not store your credit card information. Stripe's privacy policy governs payment data.
How We Use Your Information
- To provide and maintain our service
- To send you maintenance reminders and notifications
- To process payments and manage subscriptions
- To respond to your support requests
- To improve our service and user experience
- To prevent fraud and ensure security
Data Security
We implement reasonable security measures to protect your data. However, as a small team, we cannot guarantee absolute security. You use our service at your own risk.
Your data is stored in a secure database on servers managed by our hosting provider. We use encryption for sensitive data transmission and storage. We may access your data when necessary to provide support or maintain the service.
Data Sharing
We do not sell, rent, or share your personal information with third parties except:
- With service providers (e.g., hosting, payment processing) necessary to operate our service
- If required by law or legal process
- To protect our rights or prevent harm
Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate data
- Delete your account and data
- Export your data
- Opt out of marketing communications
To exercise these rights, contact us at orion@rider-care.app.
Cookies
We use cookies and similar technologies to maintain your session, remember preferences, and analyze usage. See our Cookie Policy for details.
Children's Privacy
Our service is not intended for users under 18. We do not knowingly collect information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through our service. Continued use after changes constitutes acceptance.
Contact Us
If you have questions about this Privacy Policy, contact us at orion@rider-care.app.
Limitation of Liability
As a small team, we cannot guarantee uninterrupted service or absolute data security. We are not liable for any loss or damage resulting from use of our service, except as required by applicable law.